Attendance Pass – Allocation Rules

Introduction

Attendance passes will be provided free of charge by the Commonwealth of Australia (the Australian Government). An attendance pass is an invitation by the Australian Government to the person whose name appears on the pass (the pass-holder) to gain access to one of the following two commemorative sites (the 2016 Commemoration(s));

  • 19 July 2016 – The Pheasant Wood Cemetery, Fromelles, to view;
  • 1:00PM - the Pheasant Wood Headstone Rededication Ceremony at Fromelles (Pheasant Wood) Military Cemetery 
  • 5:00PM - the Australian National Commemorative Service at VC Corner on large screens, live. 
  •  23 July 2016 – Australian 1st division memorial, Pozières, to view;
  • the Australian National Commemorative Service at Pozières

The purpose of the Commemorative Services is to acknowledge the sacrifice of all Australian men and women who have served in all wars, conflicts and peace operations by commemorating the centenary of the First World War.

Application of Allocation Rules

An attendance pass is subject to these allocation rules and the terms and conditions, as well as any instructions displayed at the Commemoration sites. These allocation rules may be changed from time to time by the changes being posted on the Australian Government’s website at the Australian Government’s absolute discretion. The completion of a pass allocation application online and/or by post (whether in person or through an agent) and/or the acceptance of an allocated attendance pass confirms the applicant’s agreement to the following allocation rules:

Attendance Pass Allocation Rules

  1. Attendance passes provide access for the pass holder to the ceremony location specified on the pass.
  2. An attendance pass applicant must be an Australian citizen or permanent resident and hold a current passport.
  3. Attendance passes do not confirm allocated seating or guarantee a full view of the ceremony. Ceremony locations will be filled utilising a ‘first in’ approach.
  4. Non-pass holders may be directed to view commemorations at alternative designated locations, which will stream the service live for viewing via large screens. 
  5. Non-pass holders or ineligible applicants, including applicants of other nationalities, are encouraged to register their attendance so that they may be kept informed of updated information by the Australian Government.
  6. All individuals over the age of three years, on the day of the commemorative service, must hold an attendance pass to gain access to the 2016 Commemorations. Individuals under the age of three are not conferred the right to any seat at all, and must sit on the lap of an attendance pass holder.
  7. Attendance pass applications can only be made online or by post, using the form prescribed by the Australian Government. 
  8. Individuals requiring a paper form must download a form from the Anzac Centenary website or contact Ticketek on 1300 364 002.
  9. Applications for attendance passes can be made as from 12:00 hrs AEDST on 4 December 2015. All online and postal applications must be received by the closing date being 11:59 PM AEDST on 31 May 2016 and/or by the time attendance pass allocations are exhausted, whichever is earlier.
  10. Applications received after the closing date and/or attendance pass allocation exhaustion will be retained for registration and waitlist purposes only.
  11. Applicants will receive up to 60 calendar days to confirm their current passport details within their application.  Attendance pass applications are considered ‘unconfirmed’ until the Australian Government has received full passport details.  Should applicants not provide details within the prescribed time, unconfirmed passes will immediately become available to new applicants.
  12. A tour operator who makes an application on behalf of a customer must have a written authorisation from that customer before making the application. A tour operator may be required to provide to the Australian Government evidence of this written authorisation and/or proof of sale and confirmation of the tour group booking.  The Australian Government may consider applications made by a tour operator on behalf of a customer ‘unconfirmed’ pending the tour operator providing the required information.  Failure to provide the required information on request will result in unconfirmed passes becoming available to new applicants.
  13. Where a tour operator makes an application on behalf of a customer, the customer will be treated as the applicant and the tour operator has no rights or entitlements in relation to the application.
  14. A tour operator shall be taken to have accepted the allocation rules in so far as those rules apply to any customer of the tour operator.
  15. Pass holders and commemorative event attendees who are under the age of 17 must be accompanied by a responsible adult to the 2016 Commemorations and other commemorative events. 
  16. The Australian Government may request that pass holders re-confirm their intention to attend a ceremony at any point for the purposes of reallocating surplus passes to waitlisted applicants. Failure to re-confirm an intention to attend does not automatically forfeit a confirmed pass.
  17. Pass holders and commemorative event attendees are responsible for all of their costs and expenses, as well as travel and accommodation arrangements, in relation to their attendance at any commemorative event managed by the Australian Government.
  18. Attendance passes cannot be traded, offered for sale or exchanged in any circumstances.
  19. The Australian Government is responsible for attendance pass allocations but does not accept any responsibility whatsoever for any technical failure or malfunction or any other problem which may result in any email or application not being properly recorded or received.
  20. No responsibility is accepted by the Australian Government for late or lost applications and proof of sending an application is not proof of receipt by the Australian Government. 
  21. Attendance pass holders must supply full personal and other details as required and must each comply with all rules in relation to the attendance pass allocation process.
  22. The Australian Government reserves the right at any time to cancel, change or postpone any 2016 Commemoration(s) or attendance pass allocations if it in its opinion deems it appropriate to do so. Should the Commemoration or pass allocation be cancelled, postponed or changed for any reason, the Commonwealth will not be liable for any loss or expense incurred or to be incurred by any person (including a tour operator), including but not limited to the cost or expenses incurred or to be incurred in relation to travel to the Commemoration in France and/or for accommodation in relation to the Commemoration and/or loss of profits. 
  23. The terms and conditions that are applicable to the attendance passes will be available on the DVA’s website. It should be noted that, although the Australian Government is responsible for arranging the 2016 Commemoration in France, control over who may enter France to attend the Commemoration as well as control over who may attend the Commemoration remains at all times with the Government of France. Therefore, an attendance pass does not confer on the person to whom the pass is provided with a right to attend the Commemoration. 
  24. The Privacy Policy is applicable to all persons applying for an attendance pass. 
  25. These allocation rules are governed by the laws of Australia. 
  26. In these allocation rules, a reference to a discretion or power that may be exercised by the Australian Government is a reference to the power or discretion that may be exercised by the Secretary of the Department of Veterans’ Affairs (DVA) or any person appointed by the Secretary or his or her delegate for the purposes of the allocation rules, the terms and conditions or for the 2016 Commemoration(s).
  27. Any reference to the allocation rules and the terms and conditions is a reference to the allocation rules and the terms and conditions as amended from time to time in accordance with the rules or terms and conditions.
  28. As applicants and pass holders are bound by the allocation rules and terms and conditions as amended from time to time, applicants and pass holders are responsible for informing themselves of any amendments to the rules and terms and conditions, which may be viewed on the Australian Government’s website.